Tech support rage

Have you ever called tech support knowing full well what the answer to the question you are about to ask, but being powerless to get the person on the other end of the line to just fucking fix your problem? huh? It's not that hard...just...you know...do it...I have a cable modem...sometimes...it breaks...So I call tech support, and I get Lauryn...not necessarily her real name...but the name she gave me...the name she has given me the last few times I have called and gotten her...when she didn't help me, when she jerked me around for an hour...and wasted my damn time...So. Fine. I give her my name. I do what she tells me. She fails to listen to me. FOR AN HOUR. WHY CAN'T SHE JUST FUCKING LISTEN. Come on. I don't want to disconnect my router. I don't want to reboot my computer. I don't need to when the stupid speed test gets to 2% then stops. No my problem is not fixed because the download is fast. BECAUSE THE UPLOAD IS STILL NOT WORKING. NO I DON'T WANT TO JUST FUCKING WAIT AN HOUR, I WANT YOU TO FIX IT NOW.

DIE.